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Terms Conditions for Your 7a77 Account

These terms explain how your account works, what you agree to when you deposit via bKash, Nagad or Rocket, and how we handle disputes, withdrawals and gameplay on live tables, slots and cricket betting markets.

Account eligibilityDeposit & withdrawal rulesGameplay conditionsDispute resolutionLegal jurisdiction

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What You Accept When You Register

7a77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you confirm you meet the legal age and residency requirements for your jurisdiction and understand that access depends on local law in eligible regions. You agree to provide accurate identity details during registration so we can verify withdrawals and

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comply with payment-partner rules for bKash, Nagad and Rocket. Your account is personal; sharing login credentials or allowing someone else to place bets through your wallet violates this agreement and will result in account suspension. We reserve the right to request additional documents—national ID, proof of
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address, a selfie—before processing any withdrawal, and you agree to supply them within seven days of our request. Deposits are final once confirmed in your account balance; you cannot reverse a bKash, Nagad or Rocket transfer after it clears. Withdrawal requests are reviewed within the timeframe
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stated in our payment policy, and we may delay or decline a payout if we detect unusual betting patterns, duplicate accounts or incomplete verification. By placing a bet on Live Cricket Pitch, Football TeamBet or any slot round, you accept the outcome as displayed on your
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screen and agree that our platform's record of the result is final unless a technical fault is proven and logged in our system. If you believe a round was settled incorrectly, you must contact support within forty-eight hours with your bet ID; claims submitted later will
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not be reviewed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

COMPLIANCE & SECURITY

How We Handle Your Account Data Under These Terms

We store your registration details, payment history and betting records on secure servers and use them solely to operate your account, verify transactions and resolve disputes. You can request a copy of your account data or ask us to close your account permanently by contacting support with your registered mobile number. Once we verify your identity, we send the data export or process the closure request within five business days. Closed accounts remain in our archive for the retention period required by payment-partner agreements and local regulations, after which personal identifiers are anonymized.

Data You Provide

We collect your name, mobile number, date of birth and payment-account details when you register. This information is used to verify your identity, process deposits via bKash, Nagad or Rocket, and ensure you meet eligibility requirements.

Betting & Transaction Records

Every bet you place, every deposit and every withdrawal request is logged with a timestamp and transaction ID. We keep these records to resolve disputes, detect duplicate accounts and comply with payment-partner audit requirements.

Account Security

You are responsible for keeping your password and OTP codes private. If you notice unauthorized activity, change your password immediately and contact support. We will freeze the account while we investigate and reverse any fraudulent transactions if proven.

Data Requests & Deletion

To request your account data or ask for permanent deletion, email us with your registered mobile number and a government-issued ID. We verify the request, then deliver the export or close the account within five business days.

QUESTIONS OR DISPUTES

How to Reach Us About Terms Issues

If you need clarification on any clause, want to report a potential breach, or believe a bet was settled incorrectly, contact us through live chat, email or the help form in your account dashboard. Include your account username and a short description of the issue so we can route it to the right team. For withdrawal disputes or verification questions, attach your bet ID or transaction reference; that speeds up our review and helps us pull the correct records from our payment partner's logs.

Terms & Conditions Questions

We will freeze the deposit and ask you to verify that you own both the 7a77 account and the payment wallet. If you cannot prove ownership, the funds are returned to the sender and your account is suspended under our anti-fraud rules.

Yes. Go to Account Settings, select Update Mobile Number, then complete the OTP verification sent to your old number and your new number. The change takes effect immediately once both codes are confirmed.

Voided bets are refunded to your account balance automatically within one hour. If the credit does not appear, contact support within forty-eight hours with your bet ID; we cannot process refund claims submitted after that window closes.

We ask for a clear photo of your national ID or passport and a recent utility bill or bank statement showing your registered address. Upload them through the Verification section in your account; we review and approve within twenty-four hours if the documents match your registration details.

Yes. The same account agreement, deposit rules, withdrawal verification process and dispute resolution steps apply whether you access 7a77 through your mobile browser or download our Android app from the site.

Once you request permanent closure and we process it, the account cannot be reopened. If you think you might want to return, use the temporary Account closure option instead; that locks your account for a chosen period without deleting your data.

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